Securely email therapy resources to your clients

Fast, encrypted delivery of worksheets, guides, and audio files.

What is the ‘email a client’ feature?

The email a client feature lets therapists securely send worksheets, guides, handouts, and large audio files directly through the Psychology Tools platform. Emails are encrypted and delivered automatically – without revealing the therapist’s personal email address.

This feature is ideal for:

• Remote and hybrid therapy

• Guided self-help

• Supporting homework and skills practice

• Reducing admin and session preparation time

• Protecting therapist privacy

Why clinicians use secure email delivery

Protect your privacy and professional boundaries

Therapists do not need to use their personal or work email. All emails are sent from the Psychology Tools platform, so clinicians can communicate professionally without exposing their personal address or inviting unwanted client correspondence.

Trusted, specialist encryption

All emails are sent using a specialist encrypted email provider that automatically protects every message with modern TLS and AES encryption. You don’t need extra apps or plugins, and your personal email address is never shared with clients – messages are delivered securely and seamlessly without exposing your own contact details.

Extend therapeutic impact beyond the consulting room

Guided digital interventions that use structured materials – like worksheets and audio exercises – can be as effective as traditional face-to-face therapy for many common mental health difficulties (Andersson et al., 2019). Emailing resources immediately after a session helps clients practice skills while they’re still fresh.

Reduce friction and increase adherence

By sending materials directly through the platform, therapists eliminate barriers such as printing, scanning, or locating files. Clients receive exactly what they need, when they need it.

Support evidence-based homework practice

Homework completion is one of the most reliable predictors of therapeutic improvement (Kazantzis et al., 2010). Providing tasks digitally makes them easier for clients to access and complete between sessions, supporting better outcomes (Linardon et al., 2020; Gan et al., 2021).

How secure emailing improves clinical outcomes

Emailing therapeutic materials helps therapists and clients maintain progress and strengthen engagement between appointments.

This feature supports:

• Skill reinforcement. Clients revisit key concepts, exercises, and techniques outside sessions.

• Higher homework completion. Direct access increases the likelihood of follow-through.

• Between-session continuity. Clients stay connected to therapeutic work throughout the week.

• Therapist efficiency. Reduce admin time spent preparing, sending, or explaining resources.

Evidence supporting digital resource delivery

Digital interventions can match face-to-face therapy

Digital cognitive behavioral therapy (CBT) and materials-based interventions can be as effective as traditional therapy when clients engage (Cuijpers et al., 2025).

Engagement predicts improvement

Clients who engage more with digital materials show greater reductions in symptoms across diagnoses (Gan et al., 2021).

Homework completion improves outcomes

Homework adherence is a strong predictor of better post-treatment and follow-up results (Kazantzis et al., 2016).

Who benefits from emailing therapy resources?

• Clinicians supporting clients between appointments

• Telehealth and hybrid practitioners

• Services using guided self-help or stepped-care models

• Teams managing large caseloads

• Clients who prefer digital access to worksheets and audio

Try secure client emailing

Send worksheets, guides, and audio files directly to clients with ease.

Streamline admin, support homework completion, and enhance between-session progress.

References

• Andersson, G., Titov, N., Dear, B. F., Rozental, A., & Carlbring, P. (2019). Internet-delivered psychological treatments: from innovation to implementation. World psychiatry : official journal of the World Psychiatric Association (WPA), 18(1), 20–28. https://doi.org/10.1002/wps.20610 PMID: 30600624; PMCID: PMC6313242.

• Kazantzis, Nikolaos & Whittington, Craig & Dattilio, Frank. (2010). Meta-Analysis of Homework Effects in Cognitive and Behavioral Therapy: A Replication and Extension. Clinical Psychology: Science and Practice. 17. 144-156. 10.1111/j.1468-2850.2010.01204.x.

• Linardon, J., & Fuller-Tyszkiewicz, M. (2020). Attrition and adherence in smartphone-delivered interventions for mental health problems: A systematic and meta-analytic review. Journal of consulting and clinical psychology, 88(1), 1–13. https://doi.org/10.1037/ccp0000459

• Gan, D. Z. Q., McGillivray, L., Han, J., Christensen, H., & Torok, M. (2021). Effect of engagement with digital interventions on mental health outcomes: A systematic review and meta-analysis. Frontiers in Digital Health, 3, 764079. https://doi.org/10.3389/fdgth.2021.764079