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Assertive Communication – ‘I-Messages’ or ‘I-Statements’

An accessible handout introducing the use of 'I-messages' or 'I-statements' to support assertive communication.

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Psychology Tools resource: Assertive Communication – 'I-Messages' Or 'I-Statements'

Assertive Communication – 'I-Messages' Or 'I-Statements'

This Assertive Communication – 'I-Messages' Or 'I-Statements' resource explains how you can express your thoughts, feelings, and needs in a clear and respectful way.

Overview

Verbal communication is a key component of assertive behaviour. Many assertiveness training programs encourage the use of 'I-messages' or 'I-statements' to express personal experiences clearly and respectfully. Initially developed by Thomas Gordon for effective parenting (Gordon, 1967, 2000), I-messages focus on conveying one's thoughts, feelings, or needs in an honest and non-blaming manner. The Assertive Communication – 'I-Messages' or 'I-Statements' information handout introduces clients to this technique. It explains what I-messages are, different types of I-message (e.g., statements focusing personal opinions, feelings, or needs), and how they can be beneficial.

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