Tracking client progress and activity
Psychology Tools provides two ways to track how clients are engaging with resources:
- Completed resources – shows work a client has finished and submitted (e.g. worksheets or exercises).
- Client activity – shows general activity, such as logging in or viewing resources.
Viewing completed resources
You can review any work a client has submitted.
- Go to the Clients page.
- Select a client.
- Click Completed resources.
Here you will see a list of resources the client has completed. Selecting a resource allows you to:
- View the client's responses.
- Export the completed resource as a PDF.
Viewing client activity
You can also see how a client is using the platform, even when no work has been submitted.
- Go to the Clients page.
- Select a client.
- Click Client activity.
This includes actions such as:
- Logging in to the platform.
- Viewing psychoeducational resources.
- Opening tools.
This is useful for understanding engagement, even when a client has not completed any exercises.
Viewing activity across all clients
You can track activity across your client list from the Activity page.
- Go to the Activity page.
- Use filters to view activity by client or activity type.
Activity types include:
- Site accessed.
- Resource submitted.
- Resource viewed.
- Tool opened.
Using this information in your work
Tracking completed resources and activity can help you:
- Monitor client engagement.
- Review homework between sessions.
- Identify patterns (e.g. low activity or incomplete work).
- Guide conversations in your next session.