A handout that describes the common signs of aggressive communication, factors that perpetuate it, and the negative consequences it can have for individuals and their relationships.
Offers theory, guidance, and prompts for mental health professionals. Downloads are in Fillable PDF format where appropriate.
Includes client-friendly guidance. Downloads are in Fillable PDF format where appropriate.
Assertive communication can have a positive impact on people’s mental health, relationships, and work life. A key component of assertiveness training is recognizing different ‘styles’ of communication. This Aggressive Communication information handout provides a detailed overview of this communication style. It describes common signs of aggressive communication, factors that perpetuate it, and the negative consequences it can have for individuals and their relationships.
Many clients are unaware of their communication style and the impact it has on their relationships and wellbeing. This handout helps clients recognize aggressive communication patterns and understand their consequences.
Clients who struggle with anger and aggression.
As part of dialectical behavior therapy (DBT) skills training for interpersonal effectiveness.
Clients who tend to be hostile in their interactions.
For difficulties related to conflict or cooperation at work.
Introduce clients to the idea of communication styles.
Use the handout to establish a shared understanding of aggressive communication.
Help clients notice instances where they use aggressive communication.
Explore the costs of aggressive style and the benefits of change.
Highlight the differences between aggressive and assertive communication.
Help the client learn and rehearse assertive communication skills.
Effective communication allows people to share information, coordinate actions, and achieve their goals in personal and professional settings (Rohner & Schutz, 2024). It is crucial for forming and maintaining healthy relationships, enabling people to express their needs, build trust, address misunderstandings, and resolve conflicts (McKay et al., 2018).
Research has identified several ‘communication styles’: clusters of conversational behaviors that constitute a communication pattern (Chłopicki, 2017). Aggression is a non-assertive style of communication. It involves expressing oneself in a forceful and often disrespectful manner, which can come across as hostile and intimidating. This type of communication manifests in several ways, including interrupting or belittling others, using threats or insults, dismissing other people’s needs or opinions, or forcing others to comply. Aggressive communication has been associated with numerous negative consequences, interpersonal hostility, relationship dissatisfaction, and escalating conflict (e.g., Hamilton, 2012; Venable & Martin, 1997).
Assertive communication, on the other hand, is regarded as an effective style across many situations (Hayward et al., 2012; Jakubowski & Lange, 1978; Linehan, 1979; Paterson, 2022). It involves expressing oneself clearly, directly, and honestly, while respecting one’s rights and the rights of others. Research has associated assertiveness with numerous benefits, including improved relationships, reduced work-related stress and burnout, and improved symptoms of anxiety and depression (e.g., Rakos, 1991; Speed et al., 2018; Suzuki et al., 2009).
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