My therapist sent me a resource from Psychology Tools

If you are reading this page, it is likely that your therapist has sent you a resource from Psychology Tools. This page will help you to:

  • Understand what kind of file you have received

  • Learn how to access or download the resource you have been sent.

What kind of file have I been sent?

Psychology Tools publishes a variety of resources that your therapist may share with you. These include:

  • Worksheets – Forms for you to complete or use to record information.

  • Exercises – Activities to carry out, either on your own or with your therapist.

  • Information handouts – Documents designed for you to read.

  • Guides – Longer resources that include a combination of information, exercises, and worksheets.

  • Audio track – A single audio file, typically containing an exercise.

  • Audio collection – A collection (or “album”) of multiple audio tracks, usually provided in a ZIP file.

The resource your therapist sent may be in one of the following file formats:

  • PDF – A ‘Portable Document Format’ file, readable on most devices. For the best experience, use Adobe Acrobat Reader (free).

  • PPT / PPTX – A Microsoft PowerPoint presentation. You can open this with Microsoft PowerPoint, Apple Keynote, or LibreOffice Draw.

  • DOC / DOCX – A Microsoft Word document, which can be opened with Microsoft Word, Apple Pages, or LibreOffice Writer.

  • MP3 – An audio file that can be played on most computers and mobile devices.

  • ZIP – A compressed folder, often containing multiple MP3 files. Most devices can unzip or extract the contents automatically.

How can I access the resource that I have been sent?

If your therapist has sent you an automated email from Psychology Tools, it will include a secure link to the resource.

  1. Click the download link in the email. This will open your internet browser, and the file will either display directly or begin downloading to your device.

  2. PDF files often open in your browser automatically.

  3. PPT, DOC, and ZIP files may prompt you to save the file to your device, typically in your “Downloads” folder.

Troubleshooting tips

If you have trouble accessing the resource:

  • Try opening the email on a different device (ideally a desktop or laptop computer running Windows, macOS, or Linux).

  • Copy and paste the full download link from the email directly into your internet browser’s address bar.